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Minggu, 27 Maret 2011

Job and Salary of Call Center Service Representative Bank

Answers customer telephone inquiries; cross-sells
banking products and services

Alternate Title(s):Telebanker, Telephone Banker

Salary Range US: $14,378 to $58,344
Salary Range Indo: -

Employment Prospects: Good

Education or Training—High school diploma or
Experience—One to two years’ telemarketing experience
Special Skills and Personality Traits—Strong interpersonal
and telephone skills; good typing skills; ability
to present telephone script in a cheerful, persuasive

Tips for Entry :
1. Courses in business math, communication, and English
are a useful educational background for the position.
2. Most financial institutions hiring telemarketers find
the people they need through ads placed in local
newspapers or career Web sites.


Entry = Call Center Service Representative
Middle = Senior Call Center Service Representative
Top = Team Leader, Customer Service

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