Duty:
Answers customer telephone inquiries; cross-sells
banking products and services
Alternate Title(s):Telebanker, Telephone Banker
Salary Range US: $14,378 to $58,344
Salary Range Indo: -
Employment Prospects: Good
Prerequisites:
Education or Training—High school diploma or
equivalent
Experience—One to two years’ telemarketing experience
Special Skills and Personality Traits—Strong interpersonal
and telephone skills; good typing skills; ability
to present telephone script in a cheerful, persuasive
manner
Tips for Entry :
1. Courses in business math, communication, and English
are a useful educational background for the position.
2. Most financial institutions hiring telemarketers find
the people they need through ads placed in local
newspapers or career Web sites.
CAREER LADDER
Entry = Call Center Service Representative
Middle = Senior Call Center Service Representative
Top = Team Leader, Customer Service
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