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Minggu, 27 Maret 2011

Job and Salary of Call Center Manager Bank

Directs telephone marketing at banking call center;
directs work scheduling; oversees staff recruitment and

Alternate Title(s):Telebanking Manager

Salary Range US: $38,384 to $60,035
Salary Range Indo: -

Employment Prospects: Good

Education or Training—Four-year undergraduate degree
Experience—Three to five years’ experience, with
emphasis in sales
Special Skills and Personality Traits—Strong communication
and interpersonal skills; ability to lead and
motivate staff; detailed knowledge of bank policies and
account opening procedures
Special Requirements—State and general brokerage
licenses may be required to sell insurance and investment

Tips for Entry :
1. Sales and marketing experience can help land a job
managing a bank telebanking center.
2. Career fairs and association meetings can provide
useful opportunities for networking.


Entry = Telemarketing Representative
Middle = Call Center Manager
Top = Marketing Manager

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